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At Aelura, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
📌 Information We Collect
When you interact with our website, we may collect the following information:
- Personal Information: Name, billing/shipping address, phone number, and email address
- Order Details: Products purchased, payment method, and transaction details
- Technical Data: IP address, browser type, device information, and cookies
- Communication Data: Messages or inquiries you send to us
🛒 How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide shipping and delivery updates
- Communicate with you regarding your order or inquiries
- Improve our website, products, and customer experience
- Prevent fraudulent transactions and enhance security
💳 Payments & Security
We use secure third-party payment gateways such as Stripe to process transactions. Your payment details are encrypted and handled securely — we do not store your card information on our servers.
🚚 Shipping & Third Parties
To deliver your orders, we share necessary information with trusted partners like Canada Post and, for US deliveries, USPS.
We only share the information required to complete your order and do not sell or rent your personal data.
🍪 Cookies & Tracking
Our website uses cookies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze website traffic and performance
You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
🔐 Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
👤 Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your data
- Opt out of marketing communications at any time
To make a request, contact us at:
support@aelurafashions.com
🌍 International Users
If you are accessing our website from outside Canada, please note that your information may be transferred to and processed in Canada.
🔄 Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
📞 Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: support@aelurafashions.com